Universal Music Group is Run By an Incompetent Old Man

Wired has an excellent profile on the CEO of Universal Music Group, Doug Morris. The article paints Morris as a stodgy old man with a serious fear of technology; its no wonder the music industry continues to fight against new digital strategies.

The article discusses the music industry's blunders at the dawn of the digital age (when Morris took over at UMG):


"Morris insists there wasn't a thing he or anyone else could have done differently. "There's no one in the record company that's a technologist," Morris explains. "That's a misconception writers make all the time, that the record industry missed this. They didn't. They just didn't know what to do. It's like if you were suddenly asked to operate on your dog to remove his kidney. What would you do?"

Personally, I would hire a vet. But to Morris, even that wasn't an option. "We didn't know who to hire," he says, becoming more agitated. "I wouldn't be able to recognize a good technology person — anyone with a good bullshit story would have gotten past me." Morris' almost willful cluelessness is telling. "He wasn't prepared for a business that was going to be so totally disrupted by technology," says a longtime industry insider who has worked with Morris. "He just doesn't have that kind of mind.""

Also from the article:

"Discussing Universal's various initiatives, Caraeff, an even-keeled 32-year-old in a crisply tailored suit, is explaining that it's important to be "invigorated and challenged by the opportunities of digital music." At this, Morris puts down his tuna fish on white, wipes some crumbs off his khakis, and clears his throat. I expect him to deliver an explanation of how he learned to stop worrying and love the MP3. Instead, he launches into a rant about a creature that resembles a misshapen bowling ball.

"There was a cartoon character years ago called the Shmoo," he says in a raspy tenor. "It was in Li'l Abner. The Shmoo was a nice animal, a nice fella, but if you were hungry, you cut off a piece of him and put onions on it, and if you wanted to play football you just made him like a football. You could do anything to him. That's what was happening to the music business. Everyone was treating the music business like it was a Shmoo."

Um. What?